Terms of Service
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘we’ or ‘us’ or ‘our’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert details].
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of [insert jurisdiction].
Custom Jewelry Terms and Conditions
In addition to the general terms and conditions above, the following terms and conditions apply to the custom jewelry services we offer on this website.
You can request a custom jewelry design by filling out the form on our website, providing us with your name, email address, phone number, and a description of your desired design. You can also upload any images or sketches that may help us understand your vision.
We will review your request and contact you within [insert time frame] to confirm the details, provide you with a quote, and request a deposit of [insert percentage] of the total price. The deposit is non-refundable and will be deducted from the final payment.
We will then create a digital mockup of your design and send it to you for your approval. You can request up to [insert number] revisions at no extra cost. Any additional revisions may incur an extra fee.
Once you approve the mockup, we will proceed to create your custom jewelry piece. The production time may vary depending on the complexity of the design and the availability of the materials. We will notify you when your order is ready to ship and request the remaining balance of the payment.
We will ship your order to the address you provide us with, using the shipping method you choose at checkout. We are not responsible for any delays, damages, or losses caused by the shipping carrier. You are responsible for any customs fees, taxes, or duties that may apply to your order.
We guarantee the quality and craftsmanship of our custom jewelry pieces and will repair or replace any defective items within [insert time frame] of delivery, at our discretion. You must contact us within [insert time frame] of receiving your order and provide us with proof of purchase and photos of the defect. You are responsible for the shipping costs of returning the item to us and we will cover the shipping costs of sending the repaired or replaced item back to you.
We do not accept returns, exchanges, or cancellations of custom jewelry orders, unless they are defective or damaged. If you are unhappy with your order for any reason, please contact us and we will do our best to resolve the issue.